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30-Day Money Back Guarantee At Datona Communications, customer satisfaction is our main priority! That is why each of our hosting services carries a 30-day money back guarantee. If you are not completely satisfied with our services within the first 30 days of usage you will be given a full refund of the monthly fees excluding setup fees, add-ons, overages, or domain registration. Setup fee will be retroactively charged if waived or discounted in the original charge. Setup fees are only refundable if the account order is canceled prior to activation. You must use the Trouble Ticket area to request your cancellation within the first 30 days following activation. No refund is available after the 30th day. All cancellations must be received through Trouble Ticket area as per the deadlines indicated. Phone requests or faxes will not constitute acceptance of any cancellation. |
